Privacy Policy

Privacy Policy Effective Date: 1/1/2026 Spot-a-Bus (“Spot-a-Bus,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, services, and platform (collectively, the “Services”). By using Spot-a-Bus, you agree to the practices described in this Privacy Policy. 1. Information We Collect We collect information to provide and improve our Services, including: Information You Provide Directly Name Email address Phone number Trip details (dates, group size, location, preferences) Payment information (processed securely through third-party providers) Communications with our support team Information Collected Automatically IP address Device and browser information Pages viewed and actions taken on the site Cookies and similar technologies This information helps us understand how our platform is used and improve the experience. 2. How We Use Your Information We use your information to: Facilitate group travel bookings Connect travelers with transportation providers Process payments securely Provide customer support (including phone and online support) Communicate about bookings, updates, or service-related messages Improve platform performance and usability Comply with legal and regulatory requirements We do not sell your personal information. 3. Payments & Financial Information Payments on Spot-a-Bus are processed through trusted third-party payment providers (such as Stripe). Spot-a-Bus does not store full payment card details on our servers. Payment providers handle sensitive financial data in accordance with their own privacy and security policies. 4. Sharing of Information We may share information only as necessary to operate the platform, including with: Transportation Providers Relevant booking details are shared so providers can fulfill group travel services. Service Providers & Technology Partners Including hosting, analytics, payment processing, and customer support tools. Legal & Compliance Requirements If required by law, regulation, or legal process. We do not share personal information for advertising resale purposes. 5. Cookies & Tracking Technologies Spot-a-Bus uses cookies and similar technologies to: remember user preferences analyze site traffic improve performance and functionality You may disable cookies through your browser settings, though some features may not function properly. 6. Data Security We take reasonable measures to protect your information, including: secure hosting environments encrypted connections limited access to sensitive data However, no system is 100% secure, and we cannot guarantee absolute security. 7. Your Choices & Rights Depending on your location, you may have the right to: access your personal information correct inaccurate information request deletion of your data (subject to legal obligations) To make a request, contact us using the information below. 8. Children’s Privacy Spot-a-Bus is intended for use by adults and organizations. We do not knowingly collect personal information from children under 13. 9. Third-Party Links Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. 10. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 11. Contact Us If you have questions about this Privacy Policy or how your information is handled, contact us at: Email: [support@spotabus.com ] Website: https://www.spotabus.com